Foundation
Core Transactions & Responsibilities
Understand the transactions and processes your role handles, including how they begin, how they move through Workday, and what to verify when they are complete.
Workday Training
Train your team to own the work, not just follow the steps.
Your people learn more than the sequence of tasks. They learn what affects the outcome, how their work connects to the rest of Workday, and where to start when something does not look right.
Find your track
Which team are you training?
The Curriculum
The curriculum starts with the role.
Benefits Partners, Payroll Administrators, and Payroll Partners do different work in Workday. Each curriculum is built around what that role needs to understand and do, not a generic tour of the system.
Connections
Downstream Impacts & Data Flow
Understand how work in one part of Workday can affect what happens elsewhere, including which downstream results your role needs to pay attention to.
Resilience
Troubleshooting & Problem Solving
Develop a more structured approach to troubleshooting: recognize unusual results, investigate likely causes, and determine what can be resolved within your role.
Context
Your Role in the Broader System
Understand where your work fits within Workday, including the people, processes, and configuration around it that can affect what you see and what happens next.
Discipline
Consistent, Verifiable Work
Build habits for completing recurring work consistently, checking the result, and catching avoidable issues before they carry forward.
The Outcome
A team that can own more of the work.
More confidence handling the work within each role
Better equipped to investigate and resolve routine issues
Fewer avoidable errors and less rework
Stronger understanding of what drives Workday outcomes
More work handled internally before outside support is needed
Our Approach
The work is not finished when the problem is fixed.
Some of our consultants have owned Workday from the client side, including payroll, benefits, and HRIS responsibilities. That experience shapes how we train because they understand the difference between knowing the steps and being accountable for what happens after them.
Formal training is one expression of a broader principle at Sequoia: our clients should understand more because we worked with them. Whether we are teaching a course or solving a problem alongside your team, we share the reasoning that helps your people take on more themselves over time.